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Contact us
We’re here to help! Get in touch for any questions about your order, delivery, or any other queries you may have.
Order related queries.
Check our FAQs below for quick answers, or contact our suppport team if you need further assistance.
Contact us within 48 hours of delivery at support@boozetime.com.au with your order number and clear photos. We will arrange a replacement or refund where appropriate.
Due to alcohol regulations, we do not accept returns for change of mind. Returns or replacements are only for damaged, incorrect, or missing items.
Standard Delivery: 7–10 business days (cost calculated at checkout)
Express Delivery: 2–3 business days ($30–$40 AUD, varies by location)
All deliveries require an 18+ recipient with valid ID.
The courier may attempt re-delivery or leave instructions for pickup. Unattended deliveries are not allowed. Additional fees may apply if the order is returned.
Email us at support@boozetime.com.au or call +61 401 423 244. We’re happy to help with orders, delivery queries, or any other questions.
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You must be 18 years or older to enter BoozeTime Australia.
