All orders must be placed through our website. Simply browse our collection, add your favourite drinks to the cart, and complete checkout using our secure payment options.

Once your order is successfully placed, you’ll receive a confirmation email with your order details. If you don’t receive it, please check your spam folder or contact us.

If you need to update your shipping address, contact us as soon as possible at support@boozetime.com.au. Changes cannot be made once the order has been packed or dispatched.

Billing address changes must be requested immediately. Contact our support team at support@boozetime.com.au for assistance. Once the order is processed, changes may not be possible.

No, we only deliver within Australia. We cover all major cities, suburbs, and many regional areas.

Orders are shipped via trusted couriers:

• Standard Delivery: 7–10 business days

Once your order is dispatched, you’ll receive a shipping confirmation email with your tracking number via Australia Post.

You can use this tracking number to follow your delivery directly on the Australia Post website.

For full details on delivery timeframes, dispatch, and shipping information, please visit our shipping policy page:

BoozeTime Shipping Policy

If you haven’t received your tracking details or need help, contact us at support@boozetime.com.au with your order number and we’ll assist you.

Delivery times depend on your chosen option:

• Standard Delivery: 7–10 business days
  
  Please note that business days exclude weekends and public holidays, and some remote areas may take slightly longer.

We do not offer a same day delivery service due to licensing restrictions.

Please see ourReturns and Refunds policy.

please refer to our Returns and Refunds policy.

No, we currently do not offer Click & Collect. All orders are processed and delivered directly to your nominated address.

If you need help with delivery options or timeframes, feel free to contact us at support@boozetime.com.au.

As BoozeTime delivers alcohol, all orders must comply with Australian RSA (Responsible Service of Alcohol) requirements.

To accept your delivery:

• You must be 18 years or older
  
• You must be present at the delivery address
  
• You must provide a valid photo ID (e.g. driver’s licence or passport) upon request

Our delivery partner, Australia Post, may require ID verification at the time of delivery.

Important:

• Orders cannot be left unattended or delivered without age verification
  
• If no one eligible is available, your parcel may be returned or redirected
  

If you have any questions about your delivery, feel free to contact us at support@boozetime.com.au.

If you need help, feel free to contact us at support@boozetime.com.au.