Shipping policy
At BoozeTime, we provide reliable alcohol delivery across Australia. All orders are securely processed and carefully packed to ensure products arrive safely and in excellent condition.
Delivery Timeframes
- Standard delivery timeframe: 7–10 business days
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Peak periods and public holidays
Order Processing
- Orders are generally processed within 1–2 business days
- Orders placed on weekends or public holidays will be processed on the next business day
- Tracking information will be provided once your order has been dispatched
Shipping Coverage
BoozeTime delivers to most locations across Australia.
If delivery is unavailable in your area, our support team will contact you to arrange an alternative solution or issue a refund where applicable.
Delivery Requirements
BoozeTime operates in accordance with Australian liquor laws.
To receive an alcohol delivery:
- The recipient must be 18 years or older
- A valid photo ID is required upon delivery
- Orders will not be left unattended
- Deliveries may be refused if the recipient appears intoxicated
Failure to meet these requirements may result in a failed delivery.
Incorrect Shipping Information
Customers are responsible for ensuring all delivery details are accurate.
Additional shipping charges may apply if:
- Incorrect address details are provided
- Delivery needs to be re-attempted
- Orders are returned due to failed delivery attempts
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged item(s) and packaging
Our team will review the issue and arrange an appropriate resolution.
Business Information
BoozeTime
ABN: 80 398 130 364
Liquor Licence No: LIQP770018386
12 Meluca Crescent, Hornsby Heights NSW 2077, Australia
📧 support@boozetime.com.au
📞 +61 434 641 245
Alcohol Purchases
Due to the nature of alcoholic beverages and licensing requirements, we are unable to accept returns for change of mind purchases. If your order arrives damaged, defective, or incorrect, please contact our customer support team within 48 hours of delivery and we will work with you to resolve the issue.
Important Notice
Alcohol is sold and supplied in accordance with Australian liquor laws.
It is an offence to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years.
Please drink responsibly.